The Shalem Care Match pairs your parent with a background-checked caregiver by language, personality, and schedule. If the match isn't right, we re-match at no charge — and there are never long-term contracts.
You have a job, kids, a life — and a mom or dad who needs more help than you can give between visits. That's not neglect. That's reality. The answer isn't quitting your job or moving them out of the home they love.
From a few hours of companionship a week to around-the-clock support, we build the care plan around your loved one — never the other way around.
Dignified help with the private moments: bathing, dressing, grooming, toileting, and safe transfers in and out of bed.
For seniors who need hands-on daily help to stay safely at home.
Real conversation and a helping hand: meals cooked the way they like them, light housekeeping, errands, and someone who genuinely listens.
For seniors who live alone and need company more than clinical care.
Around-the-clock options so your loved one is never alone at 3 a.m. — and you finally sleep through the night again.
For families who worry most about the hours nobody's watching.
Patient, structured memory care that preserves routine and dignity — from caregivers trained to redirect confusion instead of arguing with it.
For families navigating memory loss and its hardest days.
The first weeks home after surgery or a hospital stay are when falls and readmissions happen. We bridge that gap safely.
For patients coming home from HCA Osceola, AdventHealth & area hospitals.
In-home support for the exercise plans, stretching routines, and mobility goals your loved one's therapists prescribe — so progress doesn't stop between appointments.
For seniors rebuilding independence after illness or injury.
If you've been the caregiver for months, you're allowed to rest. We step in for an afternoon, a weekend, or a vacation — and your loved one is in professional hands the whole time.
Not sure what level of care your parent needs? That's exactly what the free assessment is for.
Most agencies hand you whoever is available. We match on personality, language, experience, and schedule — because the right relationship makes all the difference.
Call us or take the 60-second assessment below. A care coordinator — not a call center — listens to your situation, in English or Spanish.
Same dayWe visit the home, meet your parent, walk the space for safety risks, and build a written care plan around their health, routine, and personality. A $75 value — free for families in our service area.
Within 24–48 hoursWe hand-match a background-screened caregiver by language, experience, and personality — then check in regularly to make sure the match stays right.
As fast as 48 hoursIf the caregiver isn't the right fit — for any reason — we re-match your loved one with a new caregiver at no extra charge. And you're never locked into a long-term contract. You stay because the care is good, not because a contract says so.
Answer five quick questions. We'll point you to the right type of care and have a coordinator confirm the details — no medical knowledge needed on your end.
Based on your answers, a personalized care plan looks like the right starting point. Leave your details below and a care coordinator will call you to confirm the plan — usually the same day.
More than 60% of the families we serve speak Spanish at home. Most agencies treat that as an afterthought. For us it's the standard: if your family needs a Spanish-speaking caregiver, you get one. Every visit, every shift. Guaranteed.
Most home-care names you recognize are national franchises run from offices on the other side of Orlando. Shalem was founded by a certified nursing assistant, is headquartered in Poinciana, and serves the neighborhoods we live in.
| What matters to your family | Shalem Caregiver Services | Typical national franchise |
|---|---|---|
| Spanish-speaking caregiver | Guaranteed on request | "Subject to availability" |
| Stated caregiver match time | As fast as 48 hours | No timeframe published |
| Where decisions get made | Poinciana — where you live | Franchise office across Orlando |
| Founded by | A hands-on CNA | A franchise investor |
| Wrong-fit caregiver | Re-matched free, fast | Wait for the next rotation |
| Long-term contract required | Never | Often, with cancellation terms |
Our home base. Solivita, Cypress Woods, and every village in between — our coordinators know these streets because we live here.
In-home caregivers across Kissimmee — including families coordinating discharge from HCA Florida Osceola and AdventHealth Kissimmee.
Companion and personal care for St. Cloud seniors who want to age at home near the lakefront, not in a facility.
Serving Davenport and the Posner Park corridor with bilingual caregivers and flexible schedules for growing families.
Trusted in-home care for Haines City and northeast Polk County, from a few hours a week to full-time support.
South Orlando neighborhoods including Hunters Creek and Meadow Woods — minutes from our Poinciana coordinators.
Just outside these areas? Call us at (407) 818-5647 — if we can serve you, we will.
"Finding quality care for my father was stressful until we found Shalem. They matched him with a caregiver who truly cares — Mom looks forward to their visits every day."
"After my surgery, I needed help at home. My caregiver was professional, kind, and encouraging — I couldn't have recovered as quickly without them."
"They matched my mother with a caregiver who speaks Spanish and treats her like family. For the first time in months, I'm not worried every time I leave her house."
A $75 value — free for families in our service area. Fill out the form or call (407) 818-5647. A coordinator will contact you the same business day.
Takes 60 seconds. No obligation — and we'll never share your information.
Your request is in. A care coordinator will call you shortly — usually the same business day. For anything urgent, call us now at (407) 818-5647.
